Gabriela holds the position of Revenue Assurance Director in TELEFONICA INTERNACIONAL — a division of Telefonica S.A., one of the leading integrated operator, in the telecommunication sector providing communication, information, and entertainment solutions, with a presence in Europe, Spain and Latin America. Gabriela is responsible, at the corporate level, for Revenue Assurance practice in Latin America and has been actively developing and establishing the strategy for the Revenue Assurance function for all 18 operators in Latam through a comprehensive RA Program, defining common approach of RA controls, KPI’s and leading the implementation of the Revenue Assurance software solution for the group, and so.

Shyam Mardikar is the Chief Technology Officer for Lebara Group responsible for executing the group strategy and overall and management of IT and Network services He manages the implementation & execution of the Company's technology strategy and drives the alignment of technology vision with the Business Strategy. In his previous stint, Shyam was the Senior VP of Network Strategy, Architecture & Engineering in Bharti Airtel Ltd, responsible for creating the overall network strategy and architecture blueprint for Airtel. He also led the Engineering function to define and lead technology evaluation and transformation initiatives to evolve the network towards next generation capabilities for a Telco 2.0 delivery.

Raoul Vandenbulcke,
Head of Systems Integration,
Ericsson Global Services

Kaynam Hedayat is responsible for various product management and product marketing initiatives that define and drive the strategic technology direction of the firm and representing the organization on relevant standards bodies. An 18-year industry veteran, Kaynam is an acknowledged expert in the areas of voice and video over IP. He is co-author of a new VoIP management protocol, RTP Control Protocol Extended Reports (RTCP-XR), which defines a set of standard metrics for assessing VoIP call quality and diagnosing problems. Additionally, Kaynam is co-author of the book, "Multimedia Systems, Standards, and Networks," is co-holder of U.S. Patent No. 7,058,020 that covers a technique for hardware time-stamping, has several additional patents pending, and is the lead author of several IETF standards. Kaynam has a Master's of Engineering degree from Cornell University and a Bachelor of Science degree in Computer Engineering from Northeastern University.

Wayne Martin,
Group Chairman,
GCI Com / Invomo

Jean-Marc Steffann,
Vice-President Telecom, Media and Entertainment ,
Capgemini

Susan McNeice is vice president of software research with Yankee Group's Network Research group, driving the company's research in the areas of telecom marketing, operations and OSS/BSS software strategy. Her areas of expertise include OSS/BSS, subscriber and policy management, customer care, self-service, RT charging, dynamic cataloging, business intelligence/analytics, revenue assurance and service assurance. McNeice holds an M.S. in project management from the George Washington University School of Business and a B.A. in economics from the University of Delaware. She has been quoted in The Wall Street Journal, Dow Jones' Market Watch and the San Jose Mercury News, and has published articles in publications including Billing & OSS World, BillingOSS and Telco 2.0.

Matthew is currently the Senor Director of Billing Payments and Collections at du based in Dubai and has been with the company for four years. Matthew has been involved in the telecommunications industry for over 19 years working on the vendor and carrier sides of the business for 15 Carriers in 10 countries. During his carrier he has covered all aspects of revenue management systems implementation, integration and business operations.Late nineties Matthew formed Finer Solutions as the Managing Director and worked on numerous implementations as a Systems Integrator and Program/Project Director with ICL/Fujitsu Consulting. He was responsible for implementation of CRM, Billing, Mediation systems and process re-engineering projects with PLDT, SMART and Globe Telecom in the Philippines, Global One/France Telecom, BT Wholesale, BT Cellnet, NTL, Energis and Aduronet in the United Kingdom and Maxitel in Portugal. In 2002 he returned to Australia as IT Group Manager - Customer Management with Telstra..

Matt Hooper was appointed as Chief Marketing Officer of MDS in August 2010 and is responsible for the company’s global marketing operation. Previously Matt was CMO of Celona Technologies, leaders in enterprise data management software, responsible for positioning the business to achieve revenue growth of 200% in two years. Prior, he was EVP Marketing at Colibria AS, a global leader in mobile instant messaging infrastructure, responsible for all aspects of Colibria’s marketing operation and strategy, enabling the company to achieve a market leadership position in 18 months with revenue growth of over 300%. Matt holds a Degree in business studies and is an MCIM member of the Chartered Institute of Marketing. He is also a member of the CMO Council.

Sal DeSimone is Vice President and Chief Technology Officer in EMC’s Infrastructure Management Group. EMC, is the world’s leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information. Sal is responsible for driving overall technology, architecture, and product portfolio strategy. Sal is also responsible for driving the VCE management architecture together with Cisco and VMware as a member of the VCE coalition. Sal joined EMC in 2005 as part of the acquisition of System Management Arts (SMARTS). At SMARTS, as Vice President of Product Development, Sal led the development of the core SMARTS Network Management and IT Operations products.

Patrick Joggerst leads the Aricent Group's business unit focused on communications service providers. He joined Aricent in 2009 as senior vice president worldwide sales. Patrick brings more than 25 years of technology and communications experience to his position. He has held several executive positions in multiple companies—from start-ups to multi-billion dollar enterprises. He has worked in many sectors of the communications industry, including mobile and broadband operators such as AT&T, Global Crossing, and PrimeCo, as well as the world’s largest operations support systems (OSS) and VoIP platform suppliers, such as Telcordia and NextPoint.

Catherine Lynch is Solution Marketing Director of the Consume to Cash solution at SAP. Prior to joining SAP, Catherine held EMEA Product Marketing roles at TIBCO Software, infrastructure applications vendor and Siebel Systems (CRM) in the Telecoms, Media and Utilities vertical. She has also worked with many telecoms operators in EMEA on business process and SOA architectures and with billing vendors on integration solutions. An active blogger on Enterprise 2.0 and billing topics, Catherine is a graduate of Durham University and Brighton University, UK.

Shahar Yaacobi joined Amdocs in 2010, bringing with him more than 7 years of marketing, product management and business development experience in the mobile industry. Prior to joining Amdocs, Shahar served as Director of Product Marketing & Business Development for the Voice Line Of Products at Comverse. He also held the position of Product Marketing Director for Video Applications at Comverse. Prior to Comverse, Shahar served as Product Manager at Partner IL (operating under the Orange brand name) and as Sales Manager at Cellact. Shahar holds a B.Sc. in Industrial Management Engineering and an MBA, both from Tel- Aviv University.

Onur Bilgi,
Head of Demand & Portfolio Mgmt,
TURKCELL

Risto Moilanen,
Principal Strategy Consultant,
Ericsson Global Services